Quality assurance

This page brings together the published rules on this topic. Each passage names the document it comes from; that document remains the binding text.

The quality directive is issued in Slovak. Below is an unofficial English translation of the quoted articles; the Slovak original, shown on the Slovak version of this page, is binding.

Source: Quality directive (Smernica kvality) v1.2, effective 15 September 2026

Article IV, part 1. Required elements of a programme

Every training programme of the institution must define in writing:

a) the target group,
b) the entry requirements for the participant,
c) the learning objectives (outcome competences),
d) the content and its division into modules,
e) the scope in teaching hours (1 teaching hour = 45 minutes, at most 8 teaching hours per day); the same scope is stated on the website, in the programme's registration in ISVD and on the certificate,
f) the forms and methods of training,
g) the form of assessing learning outcomes,
h) the type of document issued on completion,
i) the mapping to the areas of digital competence and the level of the Reference Framework for the Development of Digital Skills.

Article IV, part 2. Design, approval and review

1. A programme is designed on the basis of labour-market needs, feedback from participants and clients, and insights from the institution's own production practice.
2. Before its first run, a programme is approved by the programme guarantors jointly. The approval is recorded in the programme version.
3. Every change of content is issued as a new version with a date and a short description of the change.
4. Every programme is reviewed at least once every 12 months. Given the pace at which AI tools develop, operational adjustments are also made continuously after individual runs.
5. The current programmes, their content, scope and conditions are published on the institution's website nodeonlabs.com, in the structure set out in point 1 of this article, with a separate, directly linkable page for each programme. The augmented.club learning platform links to these pages.

Article VIII. Quality assurance and improvement cycle

The institution applies a closed PDCA cycle:

Phase	What happens	Who	When
Plan	designing or updating a programme based on market needs, feedback and production practice	programme guarantors	at design and at review
Do	teaching according to the approved programme and defined methods	instructor	every run
Check	module tests, final assessment, feedback from participants and the instructor	instructor, platform	every run
Act	evaluating and reflecting changes in programmes, methods and staff	programme guarantors	operationally after every run; in summary once a year

The annual quality evaluation is prepared jointly by the programme guarantors, in writing. It contains: an overview of the runs delivered, KPI results, a summary of feedback, the measures taken and the plan for the next period. It is filed in the institution's documentation.

Article IX. Quality indicators

Indicator	Target	Data source	Evaluated by
Average participant satisfaction	≥ 4.5 / 5	evaluation form on the platform	programme guarantors, once a year
Successful completion rate	≥ 85 %	record of assessments and certificates	programme guarantors, once a year
Share of programmes updated in the last 12 months	100 %	record of programme versions	programme guarantors, once a year
Handling of a suggestion or complaint	usually within 10 working days, at the latest within 30 days	record of suggestions	programme guarantors, continuously

If an indicator does not reach its target, the programme guarantors state the cause in the annual evaluation, together with a specific corrective measure, a deadline and a responsible person.

Article X. Documentation and its retention

The institution keeps and retains:

Document	Form	Retention
training programmes including their versions	electronic	for the validity of the programme + 5 years
records of instructors (CV, documents, experience)	electronic	while the instructor works for us + 5 years
records of course runs (schedule, attendance sheet)	electronic	5 years from the end of the run
assessment results and issued certificates	electronic, on the platform	10 years from the issue of the certificate
participant feedback	electronic, on the platform	5 years from the end of the run
annual quality evaluations	electronic	5 years from their preparation

The retention period starts at the end of the calendar year in which the relevant event occurred. The basic five-year period covers the whole validity of the education institution's certificate and is available for inspection by the ministry and the Alliance of Sector Councils. The longer period for assessment results and issued certificates reflects that a graduate may ask for a duplicate certificate and that, for training funded from public sources, completion is proved retrospectively.

When the period expires, the institution discards the documents; documents containing personal data are disposed of securely. Personal data are processed in accordance with the GDPR and the published privacy rules.